FAQ

01

What is Behavioral Science?

Behavioral Science is the science of how to change behavior. 

All organizations require behavior change. Whether it is getting a customer to adopt a product, click on a button, or maintain a habit, or even getting an employee to follow through on tasks, behavior change will always be central for any organization. Behavioral Science borrows from disciplines like Behavioral Economics, marketing, design thinking, UX, and psychology to provide theories, frameworks, and methods for changing behavior.

02

Is Behavioral Science just “nudge”? Are nudges reliable?

No and no. Behavioral Science is an entire field of research, a lens, approach, and set of tools for understanding and influencing human behavior. Nudge is a small corner of the field that focuses on tiny changes which sometimes have an impact, and sometimes don’t. 

We prefer to use Behavioral Science as a strategy.

04

What kind of problems do you work on?

Anytime an organization needs a group of people to engage in behavior that they might not otherwise do, Nuance Behavior has your back. Whether the problem is clearly defined, like onboarding, habit development, or re-activation, or ill-defined, where the behavioral goal is not even clear, Behavioral Science can help create alignment and tactics for changing behavior.

05

Are the best behavioral science interventions found in published research?

No. Published research is rarely contextualized, and often more theoretical. The best behavioral science interventions are generally found in practice. Look at how the biggest companies in the world succeeded, and you will see great behavioral science; the network effect leveraged in the early days of Facebook, the way Microsoft used Minesweeper to teach users how to use a mouse, the clean UX of a Google search, etc. 

08

What makes Nuance Behavior different from other Behavioral Science firms?

06

Are people really that irrational and biased?

No. People do not reason perfectly, but they are not as helpless as pop psychology makes them seem. Daniel Kahneman who coined the phrase ‘cognitive bias’ has said that ‘irrationality’ is his least favorite word, and that he views ‘rationality’ as a technical term. Many in the field have misinterpreted this point.

There are still many disagreements about how rational humans are, and about how adaptive or maladaptive any given human reasoning style is. That is why it is so important to really deeply understand a decision and its consequences before simply labeling something as a bias and trying to correct for it.

07

Is there a System 1 that thinks fast and a System 2 that thinks slow?

No. But it is sometimes a useful metaphor. There are many alternative ways to think about this, but none have really caught on and gained universal support. 

09

What does an engagement with Nuance Behavior typically look like?

It’s flexible. Both short-term and long-term collaborations are possible—whatever suits your needs. Whether you're interested in short-term projects or long-term collaborations, we can adapt our level of engagement to match your preferences. For example, you can choose to have our team work directly on your solution or opt for one-on-one strategic advisory sessions with one of our experts. Please don't hesitate to contact us and share your specific challenges, so we can determine the best approach together.

10

What does an engagement with Nuance Behavior typically look like?

Maybe! Behavioral Science is not a one-size-fits-all solution, and we recognize that each business comes with unique challenges and needs. So we’re more than happy to deliver customized strategies for each client. To that end, we provide a range of on-demand custom offerings, including (but not limited to) BeSci 101 workshops, behavioral personas, in-depth literature reviews, and both qualitative and quantitative user research. Feel free to reach out so we can discuss what we can do for you.

11

I’m an early stage startup without funding. Can we still work together?

… not sure how to answer this

03

Is Behavioral Science as a strategy reliable?

The power of Behavioral Science strategy isn't in designing cool interventions that no one else could have ever thought of. The power is in illuminating the psychological context to such a degree that the entire organization becomes aligned about how behavior change can happen. That alignment will then be reflected in strategy and user journey docs, and eventually the design of user interfaces.

When done right, a behavioral strategy should sound intuitive and plausible because it will be informed by the context. If the behavior is difficult, the strategy should talk about how to make it easier. If the behavior involves making a habit, the strategy should mention the principles of habit development. 

So to answer the question, Behavioral Science as a strategy reliably produces a clear and insightful picture of user behavior which in turn reliably creates alignment about how to tackle thorny problems.

However, strategy isn’t everything, and eventually, the strategy must inform the actual interfaces that people interact with. This is both art and science, and involves close interaction between us and the product team, as well as testing. Constrained by actual data, and through the combined expertise of your team and Nuance Behavior, we believe we can reliably design products that change behavior.

Contact

Want to know how to add Nuance to your work?

FAQ

01

What is Behavioral Science?

Behavioral Science is the science of how to change behavior. 

All organizations require behavior change. Whether it is getting a customer to adopt a product, click on a button, or maintain a habit, or even getting an employee to follow through on tasks, behavior change will always be central for any organization. Behavioral Science borrows from disciplines like Behavioral Economics, marketing, design thinking, UX, and psychology to provide theories, frameworks, and methods for changing behavior.

02

Is Behavioral Science just “nudge”? Are nudges reliable?

No and no. Behavioral Science is an entire field of research, a lens, approach, and set of tools for understanding and influencing human behavior. Nudge is a small corner of the field that focuses on tiny changes which sometimes have an impact, and sometimes don’t. 

We prefer to use Behavioral Science as a strategy.

03

Is Behavioral Science as a strategy reliable?

The power of Behavioral Science strategy isn't in designing cool interventions that no one else could have ever thought of. The power is in illuminating the psychological context to such a degree that the entire organization becomes aligned about how behavior change can happen. That alignment will then be reflected in strategy and user journey docs, and eventually the design of user interfaces.

When done right, a behavioral strategy should sound intuitive and plausible because it will be informed by the context. If the behavior is difficult, the strategy should talk about how to make it easier. If the behavior involves making a habit, the strategy should mention the principles of habit development. 

So to answer the question, Behavioral Science as a strategy

04

What kind of problems do you work on?

Anytime an organization needs a group of people to engage in behavior that they might not otherwise do, Nuance Behavior has your back. Whether the problem is clearly defined, like onboarding, habit development, or re-activation, or ill-defined, where the behavioral goal is not even clear, Behavioral Science can help create alignment and tactics for changing behavior.

05

Are the best behavioral science interventions found in published research?

No. Published research is rarely contextualized, and often more theoretical. The best behavioral science interventions are generally found in practice. Look at how the biggest companies in the world succeeded, and you will see great behavioral science; the network effect leveraged in the early days of Facebook, the way Microsoft used Minesweeper to teach users how to use a mouse, the clean UX of a Google search, etc. 

06

What makes Nuance Behavior different from other Behavioral Science firms?

07

Are people really that irrational and biased?

No. People do not reason perfectly, but they are not as helpless as pop psychology makes them seem. Daniel Kahneman who coined the phrase ‘cognitive bias’ has said that ‘irrationality’ is his least favorite word, and that he views ‘rationality’ as a technical term. Many in the field have misinterpreted this point.

There are still many disagreements about how rational humans are, and about how adaptive or maladaptive any given human reasoning style is. That is why it is so important to really deeply understand a decision and its consequences before simply labeling something as a bias and trying to correct for it.

08

Is there a System 1 that thinks fast and a System 2 that thinks slow?

No. But it is sometimes a useful metaphor. There are many alternative ways to think about this, but none have really caught on and gained universal support. 

09

What does an engagement with Nuance Behavior typically look like?

It’s flexible. Both short-term and long-term collaborations are possible—whatever suits your needs. Whether you're interested in short-term projects or long-term collaborations, we can adapt our level of engagement to match your preferences. For example, you can choose to have our team work directly on your solution or opt for one-on-one strategic advisory sessions with one of our experts. Please don't hesitate to contact us and share your specific challenges, so we can determine the best approach together.

10

What does an engagement with Nuance Behavior typically look like?

Maybe! Behavioral Science is not a one-size-fits-all solution, and we recognize that each business comes with unique challenges and needs. So we’re more than happy to deliver customized strategies for each client. To that end, we provide a range of on-demand custom offerings, including (but not limited to) BeSci 101 workshops, behavioral personas, in-depth literature reviews, and both qualitative and quantitative user research. Feel free to reach out so we can discuss what we can do for you.

11

I’m an early stage startup without funding. Can we still work together?

… not sure how to answer this

Contact

Want to know how to add Nuance to your work?

FAQ

01

What is Behavioral Science?

Behavioral Science is the science of how to change behavior. 

All organizations require behavior change. Whether it is getting a customer to adopt a product, click on a button, or maintain a habit, or even getting an employee to follow through on tasks, behavior change will always be central for any organization. Behavioral Science borrows from disciplines like Behavioral Economics, marketing, design thinking, UX, and psychology to provide theories, frameworks, and methods for changing behavior.

02

Is Behavioral Science just “nudge”? Are nudges reliable?

No and no. Behavioral Science is an entire field of research, a lens, approach, and set of tools for understanding and influencing human behavior. Nudge is a small corner of the field that focuses on tiny changes which sometimes have an impact, and sometimes don’t. 

We prefer to use Behavioral Science as a strategy.

04

What kind of problems do you work on?

Anytime an organization needs a group of people to engage in behavior that they might not otherwise do, Nuance Behavior has your back. Whether the problem is clearly defined, like onboarding, habit development, or re-activation, or ill-defined, where the behavioral goal is not even clear, Behavioral Science can help create alignment and tactics for changing behavior.

05

Are the best behavioral science interventions found in published research?

No. Published research is rarely contextualized, and often more theoretical. The best behavioral science interventions are generally found in practice. Look at how the biggest companies in the world succeeded, and you will see great behavioral science; the network effect leveraged in the early days of Facebook, the way Microsoft used Minesweeper to teach users how to use a mouse, the clean UX of a Google search, etc. 

08

What makes Nuance Behavior different from other Behavioral Science firms?

06

Are people really that irrational and biased?

No. People do not reason perfectly, but they are not as helpless as pop psychology makes them seem. Daniel Kahneman who coined the phrase ‘cognitive bias’ has said that ‘irrationality’ is his least favorite word, and that he views ‘rationality’ as a technical term. Many in the field have misinterpreted this point.

There are still many disagreements about how rational humans are, and about how adaptive or maladaptive any given human reasoning style is. That is why it is so important to really deeply understand a decision and its consequences before simply labeling something as a bias and trying to correct for it.

07

Is there a System 1 that thinks fast and a System 2 that thinks slow?

No. But it is sometimes a useful metaphor. There are many alternative ways to think about this, but none have really caught on and gained universal support. 

09

What does an engagement with Nuance Behavior typically look like?

It’s flexible. Both short-term and long-term collaborations are possible—whatever suits your needs. Whether you're interested in short-term projects or long-term collaborations, we can adapt our level of engagement to match your preferences. For example, you can choose to have our team work directly on your solution or opt for one-on-one strategic advisory sessions with one of our experts. Please don't hesitate to contact us and share your specific challenges, so we can determine the best approach together.

10

What does an engagement with Nuance Behavior typically look like?

Maybe! Behavioral Science is not a one-size-fits-all solution, and we recognize that each business comes with unique challenges and needs. So we’re more than happy to deliver customized strategies for each client. To that end, we provide a range of on-demand custom offerings, including (but not limited to) BeSci 101 workshops, behavioral personas, in-depth literature reviews, and both qualitative and quantitative user research. Feel free to reach out so we can discuss what we can do for you.

11

I’m an early stage startup without funding. Can we still work together?

… not sure how to answer this

03

Is Behavioral Science as a strategy reliable?

The power of Behavioral Science strategy isn't in designing cool interventions that no one else could have ever thought of. The power is in illuminating the psychological context to such a degree that the entire organization becomes aligned about how behavior change can happen. That alignment will then be reflected in strategy and user journey docs, and eventually the design of user interfaces.

When done right, a behavioral strategy should sound intuitive and plausible because it will be informed by the context. If the behavior is difficult, the strategy should talk about how to make it easier. If the behavior involves making a habit, the strategy should mention the principles of habit development. 

So to answer the question, Behavioral Science as a strategy reliably produces a clear and insightful picture of user behavior which in turn reliably creates alignment about how to tackle thorny problems.

However, strategy isn’t everything, and eventually, the strategy must inform the actual interfaces that people interact with. This is both art and science, and involves close interaction between us and the product team, as well as testing. Constrained by actual data, and through the combined expertise of your team and Nuance Behavior, we believe we can reliably design products that change behavior.

Contact

Want to know how to add Nuance to your work?

FAQ

01

What is Behavioral Science?

Behavioral Science is the science of how to change behavior. 

All organizations require behavior change. Whether it is getting a customer to adopt a product, click on a button, or maintain a habit, or even getting an employee to follow through on tasks, behavior change will always be central for any organization. Behavioral Science borrows from disciplines like Behavioral Economics, marketing, design thinking, UX, and psychology to provide theories, frameworks, and methods for changing behavior.

02

Is Behavioral Science just “nudge”? Are nudges reliable?

No and no. Behavioral Science is an entire field of research, a lens, approach, and set of tools for understanding and influencing human behavior. Nudge is a small corner of the field that focuses on tiny changes which sometimes have an impact, and sometimes don’t. 

We prefer to use Behavioral Science as a strategy.

03

Is Behavioral Science as a strategy reliable?

The power of Behavioral Science strategy isn't in designing cool interventions that no one else could have ever thought of. The power is in illuminating the psychological context to such a degree that the entire organization becomes aligned about how behavior change can happen. That alignment will then be reflected in strategy and user journey docs, and eventually the design of user interfaces.

When done right, a behavioral strategy should sound intuitive and plausible because it will be informed by the context. If the behavior is difficult, the strategy should talk about how to make it easier. If the behavior involves making a habit, the strategy should mention the principles of habit development. 

So to answer the question, Behavioral Science as a strategy

04

What kind of problems do you work on?

Anytime an organization needs a group of people to engage in behavior that they might not otherwise do, Nuance Behavior has your back. Whether the problem is clearly defined, like onboarding, habit development, or re-activation, or ill-defined, where the behavioral goal is not even clear, Behavioral Science can help create alignment and tactics for changing behavior.

05

Are the best behavioral science interventions found in published research?

No. Published research is rarely contextualized, and often more theoretical. The best behavioral science interventions are generally found in practice. Look at how the biggest companies in the world succeeded, and you will see great behavioral science; the network effect leveraged in the early days of Facebook, the way Microsoft used Minesweeper to teach users how to use a mouse, the clean UX of a Google search, etc. 

06

What makes Nuance Behavior different from other Behavioral Science firms?

07

Are people really that irrational and biased?

No. People do not reason perfectly, but they are not as helpless as pop psychology makes them seem. Daniel Kahneman who coined the phrase ‘cognitive bias’ has said that ‘irrationality’ is his least favorite word, and that he views ‘rationality’ as a technical term. Many in the field have misinterpreted this point.

There are still many disagreements about how rational humans are, and about how adaptive or maladaptive any given human reasoning style is. That is why it is so important to really deeply understand a decision and its consequences before simply labeling something as a bias and trying to correct for it.

08

Is there a System 1 that thinks fast and a System 2 that thinks slow?

No. But it is sometimes a useful metaphor. There are many alternative ways to think about this, but none have really caught on and gained universal support. 

09

What does an engagement with Nuance Behavior typically look like?

It’s flexible. Both short-term and long-term collaborations are possible—whatever suits your needs. Whether you're interested in short-term projects or long-term collaborations, we can adapt our level of engagement to match your preferences. For example, you can choose to have our team work directly on your solution or opt for one-on-one strategic advisory sessions with one of our experts. Please don't hesitate to contact us and share your specific challenges, so we can determine the best approach together.

10

What does an engagement with Nuance Behavior typically look like?

Maybe! Behavioral Science is not a one-size-fits-all solution, and we recognize that each business comes with unique challenges and needs. So we’re more than happy to deliver customized strategies for each client. To that end, we provide a range of on-demand custom offerings, including (but not limited to) BeSci 101 workshops, behavioral personas, in-depth literature reviews, and both qualitative and quantitative user research. Feel free to reach out so we can discuss what we can do for you.

11

I’m an early stage startup without funding. Can we still work together?

… not sure how to answer this

Contact

Want to know how to add Nuance to your work?

FAQ

01

What is Behavioral Science?

Behavioral Science is the science of how to change behavior. 

All organizations require behavior change. Whether it is getting a customer to adopt a product, click on a button, or maintain a habit, or even getting an employee to follow through on tasks, behavior change will always be central for any organization. Behavioral Science borrows from disciplines like Behavioral Economics, marketing, design thinking, UX, and psychology to provide theories, frameworks, and methods for changing behavior.

02

Is Behavioral Science just “nudge”? Are nudges reliable?

No and no. Behavioral Science is an entire field of research, a lens, approach, and set of tools for understanding and influencing human behavior. Nudge is a small corner of the field that focuses on tiny changes which sometimes have an impact, and sometimes don’t. 

We prefer to use Behavioral Science as a strategy.

04

What kind of problems do you work on?

Anytime an organization needs a group of people to engage in behavior that they might not otherwise do, Nuance Behavior has your back. Whether the problem is clearly defined, like onboarding, habit development, or re-activation, or ill-defined, where the behavioral goal is not even clear, Behavioral Science can help create alignment and tactics for changing behavior.

05

Are the best behavioral science interventions found in published research?

No. Published research is rarely contextualized, and often more theoretical. The best behavioral science interventions are generally found in practice. Look at how the biggest companies in the world succeeded, and you will see great behavioral science; the network effect leveraged in the early days of Facebook, the way Microsoft used Minesweeper to teach users how to use a mouse, the clean UX of a Google search, etc. 

08

What makes Nuance Behavior different from other Behavioral Science firms?

06

Are people really that irrational and biased?

No. People do not reason perfectly, but they are not as helpless as pop psychology makes them seem. Daniel Kahneman who coined the phrase ‘cognitive bias’ has said that ‘irrationality’ is his least favorite word, and that he views ‘rationality’ as a technical term. Many in the field have misinterpreted this point.

There are still many disagreements about how rational humans are, and about how adaptive or maladaptive any given human reasoning style is. That is why it is so important to really deeply understand a decision and its consequences before simply labeling something as a bias and trying to correct for it.

07

Is there a System 1 that thinks fast and a System 2 that thinks slow?

No. But it is sometimes a useful metaphor. There are many alternative ways to think about this, but none have really caught on and gained universal support. 

09

What does an engagement with Nuance Behavior typically look like?

It’s flexible. Both short-term and long-term collaborations are possible—whatever suits your needs. Whether you're interested in short-term projects or long-term collaborations, we can adapt our level of engagement to match your preferences. For example, you can choose to have our team work directly on your solution or opt for one-on-one strategic advisory sessions with one of our experts. Please don't hesitate to contact us and share your specific challenges, so we can determine the best approach together.

10

What does an engagement with Nuance Behavior typically look like?

Maybe! Behavioral Science is not a one-size-fits-all solution, and we recognize that each business comes with unique challenges and needs. So we’re more than happy to deliver customized strategies for each client. To that end, we provide a range of on-demand custom offerings, including (but not limited to) BeSci 101 workshops, behavioral personas, in-depth literature reviews, and both qualitative and quantitative user research. Feel free to reach out so we can discuss what we can do for you.

11

I’m an early stage startup without funding. Can we still work together?

… not sure how to answer this

03

Is Behavioral Science as a strategy reliable?

The power of Behavioral Science strategy isn't in designing cool interventions that no one else could have ever thought of. The power is in illuminating the psychological context to such a degree that the entire organization becomes aligned about how behavior change can happen. That alignment will then be reflected in strategy and user journey docs, and eventually the design of user interfaces.

When done right, a behavioral strategy should sound intuitive and plausible because it will be informed by the context. If the behavior is difficult, the strategy should talk about how to make it easier. If the behavior involves making a habit, the strategy should mention the principles of habit development. 

So to answer the question, Behavioral Science as a strategy reliably produces a clear and insightful picture of user behavior which in turn reliably creates alignment about how to tackle thorny problems.

However, strategy isn’t everything, and eventually, the strategy must inform the actual interfaces that people interact with. This is both art and science, and involves close interaction between us and the product team, as well as testing. Constrained by actual data, and through the combined expertise of your team and Nuance Behavior, we believe we can reliably design products that change behavior.

Contact

Want to know how to add Nuance to your work?

FAQ

01

What is Behavioral Science?

Behavioral Science is the science of how to change behavior. 

All organizations require behavior change. Whether it is getting a customer to adopt a product, click on a button, or maintain a habit, or even getting an employee to follow through on tasks, behavior change will always be central for any organization. Behavioral Science borrows from disciplines like Behavioral Economics, marketing, design thinking, UX, and psychology to provide theories, frameworks, and methods for changing behavior.

02

Is Behavioral Science just “nudge”? Are nudges reliable?

No and no. Behavioral Science is an entire field of research, a lens, approach, and set of tools for understanding and influencing human behavior. Nudge is a small corner of the field that focuses on tiny changes which sometimes have an impact, and sometimes don’t. 

We prefer to use Behavioral Science as a strategy.

03

Is Behavioral Science as a strategy reliable?

The power of Behavioral Science strategy isn't in designing cool interventions that no one else could have ever thought of. The power is in illuminating the psychological context to such a degree that the entire organization becomes aligned about how behavior change can happen. That alignment will then be reflected in strategy and user journey docs, and eventually the design of user interfaces.

When done right, a behavioral strategy should sound intuitive and plausible because it will be informed by the context. If the behavior is difficult, the strategy should talk about how to make it easier. If the behavior involves making a habit, the strategy should mention the principles of habit development. 

So to answer the question, Behavioral Science as a strategy

04

What kind of problems do you work on?

Anytime an organization needs a group of people to engage in behavior that they might not otherwise do, Nuance Behavior has your back. Whether the problem is clearly defined, like onboarding, habit development, or re-activation, or ill-defined, where the behavioral goal is not even clear, Behavioral Science can help create alignment and tactics for changing behavior.

05

Are the best behavioral science interventions found in published research?

No. Published research is rarely contextualized, and often more theoretical. The best behavioral science interventions are generally found in practice. Look at how the biggest companies in the world succeeded, and you will see great behavioral science; the network effect leveraged in the early days of Facebook, the way Microsoft used Minesweeper to teach users how to use a mouse, the clean UX of a Google search, etc. 

08

What makes Nuance Behavior different from other Behavioral Science firms?

06

Are people really that irrational and biased?

No. People do not reason perfectly, but they are not as helpless as pop psychology makes them seem. Daniel Kahneman who coined the phrase ‘cognitive bias’ has said that ‘irrationality’ is his least favorite word, and that he views ‘rationality’ as a technical term. Many in the field have misinterpreted this point.

There are still many disagreements about how rational humans are, and about how adaptive or maladaptive any given human reasoning style is. That is why it is so important to really deeply understand a decision and its consequences before simply labeling something as a bias and trying to correct for it.

07

Is there a System 1 that thinks fast and a System 2 that thinks slow?

No. But it is sometimes a useful metaphor. There are many alternative ways to think about this, but none have really caught on and gained universal support. 

09

What does an engagement with Nuance Behavior typically look like?

It’s flexible. Both short-term and long-term collaborations are possible—whatever suits your needs. Whether you're interested in short-term projects or long-term collaborations, we can adapt our level of engagement to match your preferences. For example, you can choose to have our team work directly on your solution or opt for one-on-one strategic advisory sessions with one of our experts. Please don't hesitate to contact us and share your specific challenges, so we can determine the best approach together.

10

What does an engagement with Nuance Behavior typically look like?

Maybe! Behavioral Science is not a one-size-fits-all solution, and we recognize that each business comes with unique challenges and needs. So we’re more than happy to deliver customized strategies for each client. To that end, we provide a range of on-demand custom offerings, including (but not limited to) BeSci 101 workshops, behavioral personas, in-depth literature reviews, and both qualitative and quantitative user research. Feel free to reach out so we can discuss what we can do for you.

11

I’m an early stage startup without funding. Can we still work together?

… not sure how to answer this

Contact

Want to know how to add Nuance to your work?

FAQ

01

What is Behavioral Science?

Behavioral Science is the science of how to change behavior. 

All organizations require behavior change. Whether it is getting a customer to adopt a product, click on a button, or maintain a habit, or even getting an employee to follow through on tasks, behavior change will always be central for any organization. Behavioral Science borrows from disciplines like Behavioral Economics, marketing, design thinking, UX, and psychology to provide theories, frameworks, and methods for changing behavior.

02

Is Behavioral Science just “nudge”? Are nudges reliable?

No and no. Behavioral Science is an entire field of research, a lens, approach, and set of tools for understanding and influencing human behavior. Nudge is a small corner of the field that focuses on tiny changes which sometimes have an impact, and sometimes don’t. 

We prefer to use Behavioral Science as a strategy.

03

Is Behavioral Science as a strategy reliable?

The power of Behavioral Science strategy isn't in designing cool interventions that no one else could have ever thought of. The power is in illuminating the psychological context to such a degree that the entire organization becomes aligned about how behavior change can happen. That alignment will then be reflected in strategy and user journey docs, and eventually the design of user interfaces.

When done right, a behavioral strategy should sound intuitive and plausible because it will be informed by the context. If the behavior is difficult, the strategy should talk about how to make it easier. If the behavior involves making a habit, the strategy should mention the principles of habit development. 

So to answer the question, Behavioral Science as a strategy reliably produces a clear and insightful picture of user behavior which in turn reliably creates alignment about how to tackle thorny problems.

However, strategy isn’t everything, and eventually, the strategy must inform the actual interfaces that people interact with. This is both art and science, and involves close interaction between us and the product team, as well as testing. Constrained by actual data, and through the combined expertise of your team and Nuance Behavior, we believe we can reliably design products that change behavior.

04

What kind of problems do you work on?

Anytime an organization needs a group of people to engage in behavior that they might not otherwise do, Nuance Behavior has your back. Whether the problem is clearly defined, like onboarding, habit development, or re-activation, or ill-defined, where the behavioral goal is not even clear, Behavioral Science can help create alignment and tactics for changing behavior.

05

Are the best behavioral science interventions found in published research?

No. Published research is rarely contextualized, and often more theoretical. The best behavioral science interventions are generally found in practice. Look at how the biggest companies in the world succeeded, and you will see great behavioral science; the network effect leveraged in the early days of Facebook, the way Microsoft used Minesweeper to teach users how to use a mouse, the clean UX of a Google search, etc. 

06

Are people really that irrational and biased?

No. People do not reason perfectly, but they are not as helpless as pop psychology makes them seem. Daniel Kahneman who coined the phrase ‘cognitive bias’ has said that ‘irrationality’ is his least favorite word, and that he views ‘rationality’ as a technical term. Many in the field have misinterpreted this point.

There are still many disagreements about how rational humans are, and about how adaptive or maladaptive any given human reasoning style is. That is why it is so important to really deeply understand a decision and its consequences before simply labeling something as a bias and trying to correct for it.

07

Is there a System 1 that thinks fast and a System 2 that thinks slow?

No. But it is sometimes a useful metaphor. There are many alternative ways to think about this, but none have really caught on and gained universal support. 

08

What does an engagement with Nuance Behavior typically look like?

It’s flexible. Both short-term and long-term collaborations are possible—whatever suits your needs. Whether you're interested in short-term projects or long-term collaborations, we can adapt our level of engagement to match your preferences. For example, you can choose to have our team work directly on your solution or opt for one-on-one strategic advisory sessions with one of our experts. Please don't hesitate to contact us and share your specific challenges, so we can determine the best approach together.

09

My problem doesn’t fit with any of your services, but I still think I can benefit from Behavioral Science. Can we discuss a different approach?

Maybe! Behavioral Science is not a one-size-fits-all solution, and we recognize that each business comes with unique challenges and needs. So we’re more than happy to deliver customized strategies for each client. To that end, we provide a range of on-demand custom offerings, including (but not limited to) BeSci 101 workshops, behavioral personas, in-depth literature reviews, and both qualitative and quantitative user research. Feel free to reach out so we can discuss what we can do for you.

Contact

Want to know how to add Nuance to your work?

meet the Collective

meet the Collective

Samuel Salzer

Samuel Salzer

Behavioral Strategist & Co-Founder

Hi, I'm a behavioral strategist, author, and keynote speaker specializing in habit formation and designing products that drive long-term behavior change.

Sweden

nuance

Samuel Salzer

Behavioral Strategist & Co-Founder

Hi, I'm a behavioral strategist, author, and keynote speaker specializing in habit formation and designing products that drive long-term behavior change.

Sweden

nuance

A little bit about me

Samuel is an applied behavioral scientist, specializing in the intersection of product, design, and AI. He serves as a senior advisor to numerous leading tech startups and stands at the forefront of the emerging field of Behavioral Design. A frequent keynote speaker, Samuel co-authored the book "Nudging in Practice - Helping Organisations Make It Easy to Do the Right Thing." He is also the founder of Habit Weekly, the largest community for behavioral designers. Particular interests: habit formation, reward loops, health and sustainability initiatives, neurodiversity, behavioral personas, and AI-related interventions.

A little bit about me

Samuel is an applied behavioral scientist, specializing in the intersection of product, design, and AI. He serves as a senior advisor to numerous leading tech startups and stands at the forefront of the emerging field of Behavioral Design. A frequent keynote speaker, Samuel co-authored the book "Nudging in Practice - Helping Organisations Make It Easy to Do the Right Thing." He is also the founder of Habit Weekly, the largest community for behavioral designers. Particular interests: habit formation, reward loops, health and sustainability initiatives, neurodiversity, behavioral personas, and AI-related interventions.

Credentials

- One of first Chief Behavioral Officers in Europe - Founder of Habit Weekly and Habit Coach Professionals - Co-authored the book "Nudging in Practice - Helping Organisations Make It Easy to Do the Right Thing." - 8 years of experience in public speaking and leading behavioral science training

Credentials

- One of first Chief Behavioral Officers in Europe - Founder of Habit Weekly and Habit Coach Professionals - Co-authored the book "Nudging in Practice - Helping Organisations Make It Easy to Do the Right Thing." - 8 years of experience in public speaking and leading behavioral science training

meet the Collective

meet the Collective

Samuel Salzer

Samuel Salzer

Behavioral Strategist & Co-Founder

Hi, I'm a behavioral strategist, author, and keynote speaker specializing in habit formation and designing products that drive long-term behavior change.

Sweden

nuance

Samuel Salzer

Behavioral Strategist & Co-Founder

Hi, I'm a behavioral strategist, author, and keynote speaker specializing in habit formation and designing products that drive long-term behavior change.

Sweden

nuance

A little bit about me

Samuel is an applied behavioral scientist, specializing in the intersection of product, design, and AI. He serves as a senior advisor to numerous leading tech startups and stands at the forefront of the emerging field of Behavioral Design. A frequent keynote speaker, Samuel co-authored the book "Nudging in Practice - Helping Organisations Make It Easy to Do the Right Thing." He is also the founder of Habit Weekly, the largest community for behavioral designers. Particular interests: habit formation, reward loops, health and sustainability initiatives, neurodiversity, behavioral personas, and AI-related interventions.

A little bit about me

Samuel is an applied behavioral scientist, specializing in the intersection of product, design, and AI. He serves as a senior advisor to numerous leading tech startups and stands at the forefront of the emerging field of Behavioral Design. A frequent keynote speaker, Samuel co-authored the book "Nudging in Practice - Helping Organisations Make It Easy to Do the Right Thing." He is also the founder of Habit Weekly, the largest community for behavioral designers. Particular interests: habit formation, reward loops, health and sustainability initiatives, neurodiversity, behavioral personas, and AI-related interventions.

Credentials

- One of first Chief Behavioral Officers in Europe - Founder of Habit Weekly and Habit Coach Professionals - Co-authored the book "Nudging in Practice - Helping Organisations Make It Easy to Do the Right Thing." - 8 years of experience in public speaking and leading behavioral science training

Credentials

- One of first Chief Behavioral Officers in Europe - Founder of Habit Weekly and Habit Coach Professionals - Co-authored the book "Nudging in Practice - Helping Organisations Make It Easy to Do the Right Thing." - 8 years of experience in public speaking and leading behavioral science training